Here they are, (the names have been removed to protect the innocent).
I swear, these are all exerpts from real letters. I've edited out some
of the technical stuff and last names and e-mail addresses, but left in
everything else, including the spelling mistakes and typos. If one is
yours, and you don't want it shown, just send me another, and I'll post
Hi Ken , I was surfing around looking for a troubleshooting guide got
to your site and have spent the last 30 minutes looking around. laughed
myself silly, felt sad, worried about "the nation", and learnt some -
your site is very good - if I had $$$$ I'd be asking you to design websites.
Thanks for the ride.
Yer welcome, now go out there and make a ton of
money so you can hire me... ;-)
need a diagram of a chrysler lebaron
(This one is included to show you the dumbest way
to ask for help I've seen yet. This yoyo sent the above message with the
subject of "serpentine belts". Notice, no salutation, no signature,
no information about what year the car is, no information about what engine
he's dealing with. . . Needless to say, he still needs that diagram...)
Ken, I was wondering if you answer e-mail questons ? David
I READ SOME OF YOUR LITTLE QUOTES AND IT SOUNDS LIKE MAYBE YOU OUGHT TO
GET OUT OF THE BUISNESS!!! IT SOUNDS LIKE YOU HATE IT !!!! YOU KNOW I
HAVENT FOUND ONE OF YOU GUYS WHO ACTUALLY LIKE TO WORK ON VEHICLES. THATS
WHY I'M SO SCEPTICAL ABOUT TAKING MY TRUCK INTO YOU GUYS.
I just had to let you know how much I enjoyed your sight...
Thanks for taking the time to set up a page that makes people smile!
Hi Ken ! This is a long overdue thank you for helping me figure out the
starter WAS the problem,despite what 3 other so-called "mechanics" were
telling me..I also want to thank you for the web page,you said I inspired
So if I neglcted to Thank You, I 'm sorry.. You really helped me find
the problem & solve it at a fraction of the cost it would have been had
I let the shop take it..they wanted $75 to tow & "about" $500,for the
repair...actually the diagnosnig of the problem & the repair..(Fine IF
I had that kind of $$ )but I went against their advice, Bought a new starter,put
it in myself..when the car was fixed,I took it by to tell them...they
were not amused..yep,just cause I'm blonde doesn't mean I'm dumb! So Thanks
! I just visited your redesigned website ! I love it ! Especially Otto
& Tess ! Your approach to explaining everything is very refreshing & humorous..It
is very helpful & really so far the best website I've went to..not only
is it informative,but it is FUN & well witten..you have a gift ! Deb
Merry Christmas Ken,
My kids just finished opening their presents and I wanted to let you know
your call on my wife's engine problem (it wanted to die after start up)
was right on. A vacuum hose near the engine had deteriorated and the PVC
valve was clogged. You should have seen the air filter. It was black,
and was coated with grime. I don't see how it was running at all. Needless
to say, you put a big smile on my wife's pretty face and I got a nice
hug and kiss and...well, we shouldn't go there. Anyhoo, if you ever find
yourself down this way, look me up, and we'll have a beer (insert wine,
whiskey...)or five and cook some andouille gumbo. Your web site is interesting;
has some good tips for interacting with mechanics. Thanks and happy holidays.
Your Friend, Bryan XXXXXXX
you couldn't have been more right it turned out when i replaced the moter
2 years ago i forgot to replace a ground strap from the fire wallto the
engine block but as it turned out i broke a tail pipe mount the day before
and hadnt driven the car during the night so i though it was when i did
the manafold it was a welded mount and the only metal touchind the block
and the frame causing the engine to be ungrounded i replaced the strap
and BAM (sorry the excitement) no more fickering lights
you da man and i couldnt THANK YOU more
Hi, I have a brother and dad who are mechanics. I got a good laugh at
your top ten things not to say to a mechanic-- right on the money! I am
a female and they taught me well. I just put my Vette in the shop and
glad to say that I said the right things. Thanks, really enjoyed the sight
and will let my brother know of it too, so he can enjoy it.
Do you remember the 69 396 Camaor with the awful vibration ?? I jacked
up the car crawled underneath, shook the driveshaft and it wiggled !!
The U-Joint was worn and loose, I knew that was bad so I changed it out
but I didn';t think it would make the car ride smooth BUT IT DID !! Thanks
for your help. The slightest movement in the U-Joint itself really makes
a difference, I'm glad your here to give ideas, feedback and advice. Thanks
again !! I just wanted to let you know that I thought you pager was the
best one I've seen in a long time.
morning, ken. just thought i would write back to let you know my truck
is starting fine. it was the fast-idle screw, like you had stated it might
thank you for your help. i do appreciate it greatly. sincerely, jack
Thanks for responding to my e-mails, you did better than any of the the
other people I emailed. ..
Thanks again its nice to get help from someone.
Hi Ken! I was just browsing around the web looking for some automotive
help and stumbled onto your site. I just wanted to compliment you on your
page. It's really informative and you have a great sense of humor which
makes reading it a lot of fun.
A lot of what you have to say is common sense, but when you never stopped
to think about it before, it's actually pretty surprising. And Thanks,
because I'm not going to look at things the same way again.
being an auto tech for 28 years i can relate and vouch for everyhting
you posted on your site. being un-employed and reading your site i can't
figure out if i miss it or hate it. but it's all i know
Thank you so very much. That was exactly what I was looking for. And thank
you for responding so quickly. I do have to shout one more time.
>>>> From: "rick XXXXXXXXXXXX
>>>> Date: Sun, 24 Sep 2000 11:05:09 -0400
>>>> Subject: HELP!!!!!!!!!
>>>> I HAVE A 97 FORD PICKUP 3/96 PRODUCTION DATE 4.2 V6 AUTO TRANS 4X4
>>>> IT HAS A SERIOUS LOSS OF POWER
>>>> FUEL PSI IS IN SPEC, EXHAUST IS CLEAR CRANK, AIR FLOW , TPS CHECK
>>>> COMPRESSION IS 180-185 ON ALL CYL'S
>>>> THE SCAN TOOL SHOWS NO CODES. HERE IS THE KICKER
>>>> THE SCAN TOOL SHOWS THE ADVANCE GOING FROM 6 DEG AT A POOR IDLE TO
>>>> AT JUST OFF IDLE
>>>> AFTER A SECOND IT WILL FALL BACK IN OPEN LOOP,
>> To: rick XXXXXXX
>> Date: Sunday, September 24, 2000 12:13 PM
>> Subject: Re: HELP!!!!!!!!!
>>> sounds like maybe timing belt/chain? Wonder what the plugs look like.
>>> around 100,000 miles or so? What's the fuel pressure under load?
>>> Ken :)
>>> ps please don't shout, it makes my ears hurt...
>> From: "rick XXXXXXXXXXXXXXXXXX
>> Date: Sun, 24 Sep 2000 21:07:51 -0400
>> To: "Ken Domries"
>> Subject: Re: HELP!!!!!!!!!
>> sorry for shouting, the fuel psi under load increases due to the lack
>> vacum but still in spec. plugs are new,but sooty due to the excess
fuel , my
>> big concern is the is the 16,000plus degres of advance of timing on
>> tool I wonder about the pcm , wouldnt the compression be irratic if
>> timing jumped?
> To: rick XXXXXXXXXXX
Date: Monday, September 25, 2000 11:28 PM
Subject: Re: HELP!!!!!!!!!
> You know Rick, sometimes I wonder why I ever started working on cars,
>problems are either so easy they're boring, or so tough they make my
>hurt. Yours isn't one of the easy ones... Since there are only 360 degrees
>in a circle, it's impossible to have 16,000 degrees of spark advance,
>you would start over. I'd check the wiring to the crank sensor and/or
>sensor, also check the adjustment of them and the surfaces they index
>(the groove or edge that triggers them) I'm not very familiar with that
>particular engine, but most electronic engine controls operate on the
>basic inputs. I would also check ALL ground wires and connections, I've
>found that modern electronic engine controls are VERY sensitive to problems
>with the ground side of the circuit. That seems like a lot of compression,
>are you sure you're measuring it correctly?
>Goin' for some aspirin,
>ps, if the plugs are sooty, I wonder if the catalytic converter is
>plugged... an awful lot of no-power complaints end up being plugged exhaust.
I decided to take the plunge and check my timing chain low and behold the harmonic
balancer ie crank posistion tone wheel was broken just at the key way the tone
wheel had sliped about 1" about 3 monthes ago i had the truck to a ford dealer
for a timing cover gasket recall aparently they broke the cover it was glued
back on at the lower right corner,the crank bolt was not torqued down and there
was blue silicone all over what i believe to be the old gasket yea i cant wait
to get there tomorrow thank you for your advice the even compression was throwing
me off and 16,000 advance was also weird
Thanks, but don't tell me, tell the world...
went to see my ford dealer today, because they made such a bad mistake and coolant
has gotten into my oiling system ,they are going to replace my engine....I feel
like I won for a change . now would you redirect me to your web page In all
my frustration I must not have book marked it
Score one for the good guys!
My page is at http://mypage.direct.ca/k/kdomries/
> Date: Sat, 24 Feb 2001 04:45:21 -0600 (CST)
> To: Kdomries@direct.ca
> Subject: Your Web Site
> I just want to say that you must be a big hearted type of person.
Guilty as charged
to mention a good mechanic.
I like to think so
> (end of compliments)
awwww, and just when I was getting into it...
>I dont care much for
compliments myself, but you deserve some. I enjoyed
> visiting your site and wonder why you are so helpful ,
I believe in Kharmic justice, someday some incredibly wealthy and powerful person is going to learn of my good deeds, and shower me with the wealth that I have earned.
>I give you lots
> of approval for that
>& I can guess that approval has nothing to do with
> why you help people.
Nah, everybody appreciates a little stroking every now and then, but all gratuities are gratefully accepted ;-)
>By the way dont take this for Ass kissing. When I
> help someone I never feel that they owe me anything.
You sure? maybe way down deep inside you don't feel just a little bit?
Even on a cosmic, kharmic scale?
>So we have that in
common. I fix my own cars, have for a long time and enjoy doing it and
> saving money. I just love machines as well as my wife.
not sure about your wife, but I love well designed machines. ;-)
>If I get stuck
with a tough problem I hope you will be around to check with.
no problem, I'd be happy to give you my $.02 worth any time...
Thanks for the nice letter, you made my morning